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Can I reserve an item on the shop?

Unfortunately not. The only way to guarantee you'll receive your product is to confirm payment for your order.

What if I am not home when my parcel arrives?

You should get in touch with DHL using your tracking number to re arrange for delivery at a suitable time. 

Do prices include tax?

Yes. All prices across our site include local VAT and taxes. However, please keep in mind that duties and customs are not included in the price nor shipping costs, should your item qualify for your country's fees associated to import laws.  

Is it safe to input and save my card details on your site?

Yes. We are certified by McAfee as a safe site in data privacy and payment details. The site utilizes an encrypted system which means we cannot access your card details.